| ASE Master Certified Technician Gary Van Engen |
| Auto Maintenance of Sheboygan LLC Established in July 2005 Sheboygan County's 1st "Blue Seal of Excellence Service Center" Awarded by the National Institute for Automotive Service Excellence Phone# 920-452-5188 Hours: Monday - Thursday 7:00am/5:00pm & Friday 7:00am/4:00pm Mission Statement Auto Maintenance aims to offer high-quality domestic & foreign vehicle repair, focusing on personalized service to its customers by offering convenience and rapid professional service. Additionally Auto Maintenance is technologically savvy with computerized invoicing and record keeping for accuracy. Auto Maintenance has strong vendor relationships with the most service conscious vendors who are capable of supplying OEM grade or better parts. Auto Maintenance will attract and maintain a loyal customer base through our customer-oriented focus on business. Employees are trained and held responsible for providing superior service and developing a long lasting trust bond with customers. This is very important, especially in the auto repair industry where trust & honesty are not always the image of repair facilities. Code of Ethics We subscribe to these business practices: To perform high-quality repair at a fair price. To give the customer a price estimate for work to be performed. To use only proven high-quality merchandise. To employ the best skilled technicians obtainable. To furnish an itemized invoice. Replaced parts may be inspected upon request. To have a sense of personal obligation to each individual customer. To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventative maintenance. To furnish or post copies of any warranties covering parts or services. To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer. To follow state regulations. To notify the customer if appointments or completion promises cannot be kept. To exercise reasonable care for the customer's property while in our possession. To maintain a system for fair settlement of customer's concerns |
| 1444 Pershing Ave. |
| PLEASE READ: As many of our customers know we have been a Bumper to Bumper Certified Service Center for the past 3+ years. On January 6th 2010 we received a letter from Auto-Wares,Inc. In forming us that they have decided to close the Sheboygan Bumper to Bumper parts store. This action has caused us here at Auto Maintenance of Sheboygan LLC to loose our certified service center status, as there is no other Bumper to Bumper parts store within a 25mile radius to supply us. This development has taken place without any knowledge or consultation, and without any warning to us here at Auto Maintenance of Sheboygan LLC. Auto Maintenance of Sheboygan LLC is still open, trying it's best to serve our customers without B.S. We here will continue to do right and always strive to service our customers and make new friends! *I Promise Gary Van Engen Member/Owner * |
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